Store Manager

Center: Northshore Mall

Retailer: Papyrus

Job Role: Store Manager

Job Type: Full-Time

City: Peabody

State/Territory: US-MA


Papyrus - Store Manager

Schurman Retail Group, founded in 1950, owns approximately 300 PAPYRUS, Carlton Cards, Paper Destiny and NIQUEA.D retail stores in North America. We offer a diverse and exciting array of products including Greeting Cards, Gift-Wrap, Gift Bags, Stationery, Note Cards, Journals and unique gift products.

Our Mission “to establish our retail stores as the undisputed Brand of choice for personal expression products of exceptional quality, diversity and taste” is our everyday focus.
We are currently seeking candidates that are enthusiastic, sales and customer oriented for our Store Manager position at our PAPYRUS store in the Northshore Mall in Peabody, MA.

Major Responsibilities: To deliver the profit goals of the company by; developing a highly productive staff, and by the successful execution of all company programs in your assigned store.

·   Ensure that all operating standards including; policies, procedures, merchandise presentation and visual guidelines, are followed.

·   Support, motivate, and assist, team members to deliver a consistent, above average performance of customer service standards, on a daily basis.

·   Ensure all team members are fully trained in the merchandising, and physical operations of the store. This would include the consistent use of all training manuals, district manager store visits, and follow up of all company published merchandise and operations guidelines and plan-o-grams.

·   Directly responsible for the hiring, development, and supervision of assistant manager’s and team members, within their store. This includes recruiting, training, scheduling, and performance assessment.

·   Achieve overall established goals for sales, custom printing, payroll control, Brand Standards and shrinkage results within the store.

·   Analyze sales trends and identify opportunities that will maximize sales and profits in your store. (I.e., implementation of promotions, new product lines, etc.) Evaluate underperforming sales trends and develop an action plan for turn around.

·   Ensure all required paperwork/reporting is completed, and transmitted, in an accurate and timely manner.

·   Communication of pertinent information and issues to and from the district manager.

·   Give merchandising and product feedback, from your store, and competition, in a timely manner, to corporate merchants and district manager.

·   Maintain an in stock position of ongoing active and best selling styles and categories by; working directly with your district manager, and maintaining accuracy in POS.

·   Work with the district manager to develop a strategic plan on a quarterly and annual basis, to ensure goals and objectives are met. Monitor performance on a monthly basis.

·   Perform additional duties and projects as assigned by the district manager.

·   Maintain and protect company assets. Develop, and implement loss prevention controls, and a shrinkage plan of action, for your store, to prevent internal / external theft, and control paper and system errors. Follow all cash management and register procedures.

·   Your work schedule will be flexible, and will include nights and weekends as necessary, due to the needs of the business, as approved by the regional manager. The current schedule will include a weekly alternating shift of openings and closings (3 closings 1 week, and 2 closings the next week, ongoing). The manager may come in late on a closing shift. The schedule also includes 3 Saturdays, and 1 Sunday per month. When working on a Saturday or Sunday, days off may be taken during the week. There will be 1 weekend off per month, business and coverage permitting.

·   Develop at least one assistant store manager candidate each year, and ready the current assistant manager for promotion to store manager.

·   Totally responsible for the selection, training, scheduling, and performance of key holder personnel, including written assignments, and follow up of all results, on a daily basis

We seek candidates that are enthusiastic, sales and customer oriented and has the desire to work with unique and beautiful products. These managers must come from a successful selling environment and have excellent selling techniques. Additionally, these managers must be able to teach their team member’s these same skills.

Manager candidates will have retail management experience with recruiting, hiring and training their staff. Sales and Payroll budget control is a very important aspect of this role.

As an expanding company we offer great career growth for those who want retail management as a career. We offer a competitive hourly rate of pay/incentive plan, advancement opportunities and benefit plans such as medical, dental, vision, life insurance, 401k, EAP, FSA, LTD, STD, paid time off programs and team member’s discount.

Schurman Retail Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

To Apply: Contact: Chad Billington -