Administrative Support Team Associate

Center: White Oaks Mall

Retailer: Macy*s

Job Role: Customer Service Representative

Job Type: Part-Time

City: Springfield

State/Territory: US-IL


Administrative Support Team (AST) Associate:


The AST’s primary responsibilities are to organize the Store Management Office, execute operational administrative functions, oversee scheduling maintenance, balance the vault and other cash functions daily, distribute reports from My Macy’s Portal to management team, facilitate the screening/hiring process, handle HR functions, and act as the HR liaison for store employees.


Education/Experience:   High School Diploma or equivalent.  Some college is desirable.  Minimum of two years administrative experience.

Language Skills: Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Excellent written and verbal communication skills.

Mathematical Skills:  Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator.

Reasoning Ability: Self-starter, able to work independently and as part of a team and must have good time management skills.

Work Hours:  Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.