Assistant Manager

Center: The Fashion Mall at Keystone

Retailer: L'Occitane

Job Role: Associate Store Manager

Job Type: Full-Time

City: Indianapolis

State/Territory: US-IN


L'Occitane - Assistant Manager

Major Responsibilities:

-Acquire strong product knowledge of the entire L'Occitane product line

-Advise and assist customers with their choices of products for themselves and for gifts

-Acquire extensive knowledge of L’Occitane skincare product lines

-Manage, supervise and train staff

-Provide outstanding customer service

-Communicate L'Occitane standards and expectations to management team and sales associates

-Maintain L'Occitane standards and hold staff accountable for providing quality customer service and achieving sales goals

-Analyze and review sales associates performance

-Develop coaching logs and refine selling techniques on store wide and individual basis

-Maintain, train and coach L'Occitane visual and merchandising standards

-Develop a "Preferred Customer Registry" for follow-up phone calls, product launches, and exclusive events

-Develop a skincare customer base

-Recruit, hire and train sales associates and future management candidates


-4+ years work experience in retail sales

-Proven ability to motivate a sales force

-Must present a positive professional and energetic attitude

-Must possess a passion for customer service and selling

-Excellent oral and written communication skills required.

-Basic math skills are necessary.

-Computer literacy including MS Office a plus

What we offer in exchange for your efforts:

-A highly competitive salary/compensation

-Bonus opportunities

-A warm, open, fun and friendly working environment

-Outstanding benefits for fulltime employment:

-Paid Vacation

-Generous discount

-Medical, Dental, Vision Insurance

-Healthcare and Dependent Care Flexible Spending Accounts

-Transit and Parking Reimbursement Accounts



How to apply:, or visit store for application

Contact:  Sandra - Store Manager