Retailer Job Opening: Details


Retail and Restaurant Openings
Great Mall®
Milpitas, CA


Couture Towel is a specialty towels retailer founded on a simple idea: offer each customer the 

best possible service, quality, value and selection. We're looking for exceptional salespeople to 

provide outstanding customer service, develop strong customer relationships and build individual 

sales volume.

As a Sales Specialist at Couture Towel your primary focus is to build and maintain relationships 

with your clients. You are the most critical link in ensuring that our customers' experience in 

our store is nothing other than OUTSTANDING. You will become a part of a dynamic selling 

environment where your fashion sense and selling experience will make you an important 

part of our team. Your responsibilities will include but are not limited to demonstrating 

OUTSTANDING customer service, building and maintaining a loyal client base, providing 

clients with product knowledge, calling clients for events and the arrival of new merchandise and 

working as part of a team to meet individual and team objectives.

The ideal candidate is motivated, enjoys working one-on-one with customers and thrives 

in a commissioned sales environment. If you share our love for the customers we serve, the 

merchandise we sell and the work we do, this is a place for you to build a rewarding career.


• OUTSTANDING Customer Service priority

• Meeting or exceeding sales and new account goals

• Become familiar with product information understanding features and benefits of your 


• Commitment to building customer relationships and loyalty through personal interaction 

and the maintenance of a client file

• Demonstrate knowledge of all products and services and use this knowledge to build 


• Set and achieve personal sales goals while supporting the goals of the team

• Provide honest and confident feedback to customers regarding merchandise style and use

• Build lasting relationships with customers by contacting them to follow up on purchases, 

suggest new merchandise and invite them to upcoming events

• Consistently seek new product knowledge to act as an expert for the customer

• Teamwork Oriented; Work as a team player to ensure each customer receives the best 

service possible

Skill Summary

• Proven ability to set and achieve sales goals

• Competitive drive and entrepreneurial confidence to succeed commissioned sales 


• Demonstrated ability to develop relationships with customers and coworkers

• Knowledgeable and enthusiastic about fashion

• Ability to positively and proactively handle customer concerns and prioritize multiple 

tasks in a fast-paced environment

• Ability to quickly learn new procedures and processes

• Possesses drive, is goal-oriented, has an entrepreneurial outlook

• Enjoy meeting and interacting with customers; demonstrates an energetic and positive 


• A team player who possesses the ability to work in a learning environment

• Ability to communicate effectively with customers, peers and management

• Strong organizational and follow-through skills

• Excellent communication and interpersonal skills

• High level of ownership, accountability and initiative

We are an equal opportunity employer committed to providing a diverse environment.

The above information has been designed to indicate the general nature and level of work 

performed by employees within this classification. It is not designed to contain or be interpreted 

as a comprehensive inventory of all duties, responsibilities and qualifications required of 

employees assigned to this job. No visa sponsorship is available for this position.

Shirley Chen

General Manager 

Please send resumes to:

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