Retailer Job Opening: Details

 

Title
Retail and Restaurant Openings
Department/Mall
Roosevelt Field®
Location
Garden City, NY

Description

Triumph - P/T Sales Associate (Tailoress)


Purpose of the job:

The Tailoress represents Triumph brand image and delivers premium levels of customer service for our consumers/shoppers. The Tailoress educates uplifts and builds relationships with clients by offering our signature personalized Bra Fit service. The Tailoress may be assigned to work on all or the some of the following areas: Sales Floor, Fitting Room, or Cashier Area.

General Duties and Responsibilities:

·         Assists the Store leadership team to maximize profitable sales / ensures store KPIs are delivered
·         Supports & conforms with the implementation of store processes and the implementation of operational guidelines
·         Sets a ‘best practice’ example to the team
·         Supports the Store team in ensuring the effective replenishment of product and adherence to company VM (Visual Merchandising) standards
·         Interacts with consumers in person and on the phone
·         Acknowledge and greets every consumer when s/he enters the store
·         Assess consumer needs by responds to cues
·         Offer solutions for out of stock items
·         Educate consumers on the benefits of loyalty program
·         Support cashier and fitting room as immediate backup
·         Follow up with customers to see if they need additional assistance
·         Offer additional sizes styles or colors to increase sales levers
·         Ensure a clean fitting room area
·         Takes stock deliveries, payment handling, stock rotation and replenishment
·         May be asked to maintain window dressing and display
·         Adhere to Store Operations guidelines and any local legislative requirements
·         Prioritize assisting customers over other tasks
·         Maintain neat, clean and organized sales floor through organizing, hanging and folding Merchandise
·         Assess needs by responding to customer cues
·         Work efficiently to speed up checkout
·         Practices and ensures all company policies and procedures are followed
·         Executes all activities related to Health & Safety
·         Ensure store is compliant with daily cleaning activities
·         Energizes and motivates teams through positive reinforcement of service standards while executing tasks
·         Provides follow-up and feedback to store leaders on performance of tasks
·         Escalates personnel performance issues to Store Manager or ASM immediately
·         Provides motivation and recognition to the team
Other Duties assigned

Professional Experience:

Experience:

·         At least 6 months of Retail experience
·         Lingerie and/or Apparel retail product knowledge-preferred
·         Solid written and verbal English communication skills

Skills / Abilities:

·         Demonstrates passion for customer service.
·         Demonstrates ability to prioritize and handle multiple tasks and work with a sense of urgency
·         Demonstrates computer proficiency.
·         Demonstrates business comprehension
·         Ability to effectively communicate with customers and store personnel 

Physical Requirements:

·         Lift and carry up to 20 pounds

·         Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolong standing, twisting, stooping, squatting, climbing
 

Schedule Requirements:

·         Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts

 Other Requirements:

Technical skills

·         Experienced & knowledgeable in the use of EPOS / till / retail cash systems. Language Skills
·         English  IT proficiency

Microsoft Excel, Word, Lotus Notes

Leadership/Personal Qualities:
·         Communication: Promotes communications and listens actively, and encourages an open environment for ideas and opinions.
·         Inspires Trust: Demonstrates the ability to establish open, candid and trusting relationships; treats all individuals fairly and with respect; behaves in accordance with expressed beliefs and commitments; maintains high standards of integrity.

To apply candidates can email their resumes to: shop.us-roosevelt.com

Note:

This Job Description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the on-going needs of the organization.

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