Retailer Job Opening: Details

 

Title
Retail and Restaurant Openings
Department/Mall
Burlington Mall®
Location
Burlington, MA

Description

Williams-Sonoma - Culinary Expert

Overview
Build sales and establish customer relationships by instructing cooking/technique classes, demonstrations and in-store events as part of Williams-Sonoma's Culinary Program.  Coach and advise stores how to deliver in-store culinary programs and activities that achieve sales and profitability goals.  Train associates how to introduce, demonstrate and sell new products.

Responsibilities
Focuses on the Customer
* Provide informative culinary instruction and product knowledge to create exceptional customer experiences.
* Share product benefits and testimonials as part of each culinary activity and customer interaction on the sales floor to engage customers and drive sales.
* Evolve store as a local community resource.
* Develop intimate relationships with customers through social media avenues. 
* Develop real time communication with customers through twitter and facebook.
* Support store team with marketing and promotion of culinary programs.

Develops Self & Others
* Provide ongoing training, in partnership with management team and vendors, to enhance associates' product knowledge.
* Maintain awareness of food trends and influences and initiate ideas for recipes, demonstrations, and samples.

Creates Teams & Partnerships
* Develop relationships with local culinary schools.  Source and assist management team to hire and train seasonal associates to support culinary activities.
* Build positive working relationships with store management teams, District Managers and brand partners to share best and ideas for improving efficiencies and Culinary Program results.

Builds Operational Excellence
* Plan, prepare and execute monthly culinary activity calendar, working within budget and meeting brand standards.
* Coach district stores how to execute culinary activities to brand standard, achieve cost efficiencies and maximize sales.
* Ensure store adherences to Health and Safety codes and train other stores how to meet compliance standards.
* Ensure Culinary programs are profitable.

Qualifications & Requirements
* Formal training or degree in Culinary Arts preferred or equivalent job experience.
* 2 + years management experience preferred.
* Knowledge of Williams-Sonoma products.
* Proficiency in Microsoft Word, Excel, Outlook.
* Ability to be mobile on the sales floor for extended periods of time.
* Availability to work flexible schedule, including evenings, weekends and holidays.
* Ability to lift and mobilize medium to large items, up to 50 lbs., while utilizing appropriate equipment and safety techniques.
* May require occasional overnight travel.

How to Apply: Please apply in person in store.  Williams-Sonoma is located on the second level in the center of the mall next to The Art of Shaving and littlemissmatched.

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