Retailer Job Opening: Details


Retail and Restaurant Openings
The Fashion Mall at Keystone
Indianapolis, IN


Pottery Barn Kids - Sales Associate

PRIMARY FUNCTION: Provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.


·         Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards.

·         Achieve established sales and contest goals.

·         Maintain knowledge of current sales and promotions.

·         Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.

·         Utilize effective selling techniques to build multiple sales and increase productivity.

·         Demonstrate comprehensive product knowledge, including features and benefits.

·         Efficiently and accurately perform register transactions i.e., sales, returns, and exchanges.

·         Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.

·         Uphold store maintenance and cleanliness standards.

·         Straighten, clean and help maintain stockroom as needed.

·         Process, ticket, and restock merchandise as needed.

·         Perform other duties as assigned by management.

·         Comply with all Company policies and procedures.


·         1-2 years retail sales experience, (specialty retail preferred, but not required.)

·         1-2 years customer service experience.

·         Proven ability to prioritize and handle multiple tasks simultaneously.


·         Ability to be mobile on the sales floor for extended periods of time.

·         Full time associates are expected to have open availability to meet the needs of the business.  Casual associates must be available to work a minimum of three regularly scheduled shifts, one regularly scheduled shift during the weekend (Saturday and/or Sunday) and two regularly scheduled shifts during weekdays. Associates must be available for annual inventory and entire holiday season (November and December).

·         Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.

·         Ability to operate POS system.

EDUCATION:  High school diploma (or equivalent) preferred.

REPORTS TO:  General Manager 

**This position description is not inclusive of all duties and responsibilities and can be changed without notice**

How To Apply: Apply in-store

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